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Orientation provides guidelines for new employees and providing them with information about job requirements, the organization, the people, and workplace policies and procedures. This Orientation policy and procedure addresses the responsibility of the orientation process as well as the length and format of the orientation. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
The conduct of employees has a direct effect on the agency and how it is perceived in the community. This Code of Conduct policy and procedure addresses how employees must strive to adhere to the highest standards of ethics and integrity in the conduct of their performance as an employee. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
This policy and procedure addresses how to ensure the agency maintains a professional image with the employees of the agency expected to wear clothing deemed appropriate for their job, parameters of safety, and client and public expectations. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
This policy assists the agency in ensuring the determination of the suitability of an applicant and to assist in the protection of the clients and staff of the agency. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
This policy and procedure addresses how the agency uses at least two forms of client-specific Identifiers to confirm that clients receive the service or procedure intended for them. Adherence to this policy will help avoid harmful incidents such as privacy breaches, allergic reactions, medication errors and wrong-client procedures. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
Unfortunately, complaints sometimes happen. This policy and procedure provides guidelines and support for the agency in how to address all complaints in a timely, client-focused manner to ensure client service and quality improvement is priority. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
Clients expect and deserve to have their privacy and personal details respected. This policy and procedure provides guidelines and support for the employee to understand their responsibility toward their client as well as how to uphold and protect the privacy of each client. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
This course will discuss organization practices in regards to organizations commitment to providing a healthy, harassment-free work environment supportive of the dignity, self-esteem and productivity of every employee. -
This course will discuss ways to protect employees from occupational exposure to infectious disease and that it is done in a manner that complied with the provincial and federal Workers Compensation Act and the Occupational Health and Safety Regulation, and human rights legislation. -
This course discusses the responsibility of every employee to assist in fire prevention, procedures and practices within the client environment. -
This course explores what aggression is, how to recognize and how to diffuse, and deal with in a calm professional manner. Safety of caregiver and client will be discussed. -
This course ensures all staff consider proper body mechanics when assisting clients with lifts and transfers. Discussion will ensure all client transfers will be provided in a safe and appropriate manner. Staff members are trained in the safe use of site specific lifts as well body mechanics.
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