-
A common part of a home care client’s care plan is “light housekeeping”. What does light housekeeping mean and what does it include? This course includes information about how to do certain tasks, guidelines on which tasks to do first, what not to do’s, and the importance of disinfecting to prevent the spread of germs and infection.
-
Clients expect and deserve to have their privacy and personal details respected. This policy and procedure provides guidelines and support for the employee to understand their responsibility toward their client as well as how to uphold and protect the privacy of each client. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
-
Unfortunately, complaints sometimes happen. This policy and procedure provides guidelines and support for the agency in how to address all complaints in a timely, client-focused manner to ensure client service and quality improvement is priority. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.