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A policy that establishes procedures to ensure that your home care agency has a workplace environment that promotes diversity and inclusion and is free of racist behaviour. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
Unfortunately, complaints sometimes happen. This policy and procedure provides guidelines and support for the agency in how to address all complaints in a timely, client-focused manner to ensure client service and quality improvement is priority. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
This policy and procedure addresses how the agency uses at least two forms of client-specific Identifiers to confirm that clients receive the service or procedure intended for them. Adherence to this policy will help avoid harmful incidents such as privacy breaches, allergic reactions, medication errors and wrong-client procedures. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
A client has the right to exercise his/her rights. The Client Rights policy ensures the home care agency's obligation to protect and promote the exercise of client's rights. Contains 1 customizable policy (2 pages, MS Word file). Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
The purpose of the Client Self Administration of Medications policy is to encourage the independent functioning of clients. The policy covers the eligibility of the client to self-administer medications as well as the subsequent procedure for self administration of medications. Contains 1 customizable policy (2 pages, MS-word file). Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
The conduct of employees has a direct effect on the agency and how it is perceived in the community. This Code of Conduct policy and procedure addresses how employees must strive to adhere to the highest standards of ethics and integrity in the conduct of their performance as an employee. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
Your home care agency recognizes the vital role mobile devices play in the transmission and use of information for health care delivery and business services. The purpose of this policy is to set out the guidelines on collection, use and disclosure of photographs, video and audio recordings at your home care agency. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
Clients expect and deserve to have their privacy and personal details respected. This policy and procedure provides guidelines and support for the employee to understand their responsibility toward their client as well as how to uphold and protect the privacy of each client. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
This policy assists the agency in ensuring the determination of the suitability of an applicant and to assist in the protection of the clients and staff of the agency. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
A policy establishing that your home care agency recognizes that ethnicity and diversity has brought cultural, social and economic enrichment to the community. It also recognizes that members of diverse and racial groups often encounter barriers to their full participation in society, and that your home care agency is committed to racial equality and the elimination of systemic racism. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
Each client has an equal right to dignity, respect, and to participate fully in their environment. The Dementia Client Rights policy and procedure seeks to enhance the quality of life and quality of care for each client while ensuring the home care agency's obligation to protect and promote the exercise of client's rights. Contains 1 customizable policy (2 pages, MS Word file). Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
This policy and procedure addresses how to ensure the agency maintains a professional image with the employees of the agency expected to wear clothing deemed appropriate for their job, parameters of safety, and client and public expectations. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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