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Clients expect and deserve to have their privacy and personal details respected. This policy and procedure provides guidelines and support for the employee to understand their responsibility toward their client as well as how to uphold and protect the privacy of each client. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
Unfortunately, complaints sometimes happen. This policy and procedure provides guidelines and support for the agency in how to address all complaints in a timely, client-focused manner to ensure client service and quality improvement is priority. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
This policy and procedure addresses how the agency uses at least two forms of client-specific Identifiers to confirm that clients receive the service or procedure intended for them. Adherence to this policy will help avoid harmful incidents such as privacy breaches, allergic reactions, medication errors and wrong-client procedures. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
This policy assists the agency in ensuring the determination of the suitability of an applicant and to assist in the protection of the clients and staff of the agency. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
This policy and procedure addresses how to ensure the agency maintains a professional image with the employees of the agency expected to wear clothing deemed appropriate for their job, parameters of safety, and client and public expectations. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
The conduct of employees has a direct effect on the agency and how it is perceived in the community. This Code of Conduct policy and procedure addresses how employees must strive to adhere to the highest standards of ethics and integrity in the conduct of their performance as an employee. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
Orientation provides guidelines for new employees and providing them with information about job requirements, the organization, the people, and workplace policies and procedures. This Orientation policy and procedure addresses the responsibility of the orientation process as well as the length and format of the orientation. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
Performance appraisals provides both, supervisors and employees, the opportunity to discuss job tasks, identify developmental needs, encourage and recognize strengths, discuss positive and purposeful approaches to meeting goals. This Performance Appraisal policy and procedure addresses how to maximize employee's overall job performance and professional development. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
The purpose of this Immunization of Health Care Workers policy is to provide principles and guidelines for the consistent assessment and immunization of Health Care Workers, as their occupations cause them to be at greater risk of exposure to certain infections or diseases. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
Ensuring service is delivered as expected to clients is paramount to success as a company. This Missed Visits policy and procedure provides guidance on how to handle if and when a client is not home or refusing service. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
Employees are required to maintain a safe working environment for themselves and their clients. This Job Description for Companion (Companion, HCA or PSW, LPN) outlines the scope of duties which is important for safe, quality care. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy. -
Employees are required to maintain a safe working environment for themselves and their clients. This Job Description for Health Care Aide (HCA or PSW, LPN) outlines the scope of duties which is important for safe, quality care. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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