Client Aggression Course

Description

On-line Learning

Are you looking for online training for your caregivers? The Home Care Academy offers 100’s of online learning courses specific to Canadian Home Care! Our customizable training programs allow you to track employee progress, send certificates, and more.

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Client Aggression

This course explores what aggression is, how to recognize and how to diffuse, and deal with in a calm professional manner. Safety of caregiver and client will be discussed.

Learning Objectives:

• Be able to define aggression.
• Become familiar with what causes aggression.
• Become familiar with how to handle aggressive clients.

And more!

Contains Course PDF, Quiz, and 1 Information Sheet

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