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Clients expect and deserve to have their privacy and personal details respected. This policy and procedure provides guidelines and support for the employee to understand their responsibility toward their client as well as how to uphold and protect the privacy of each client. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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Unfortunately, complaints sometimes happen. This policy and procedure provides guidelines and support for the agency in how to address all complaints in a timely, client-focused manner to ensure client service and quality improvement is priority. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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This policy and procedure addresses how the agency uses at least two forms of client-specific Identifiers to confirm that clients receive the service or procedure intended for them. Adherence to this policy will help avoid harmful incidents such as privacy breaches, allergic reactions, medication errors and wrong-client procedures. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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This policy assists the agency in ensuring the determination of the suitability of an applicant and to assist in the protection of the clients and staff of the agency. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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This policy and procedure addresses how to ensure the agency maintains a professional image with the employees of the agency expected to wear clothing deemed appropriate for their job, parameters of safety, and client and public expectations. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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The conduct of employees has a direct effect on the agency and how it is perceived in the community. This Code of Conduct policy and procedure addresses how employees must strive to adhere to the highest standards of ethics and integrity in the conduct of their performance as an employee. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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Orientation provides guidelines for new employees and providing them with information about job requirements, the organization, the people, and workplace policies and procedures. This Orientation policy and procedure addresses the responsibility of the orientation process as well as the length and format of the orientation. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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Performance appraisals provides both, supervisors and employees, the opportunity to discuss job tasks, identify developmental needs, encourage and recognize strengths, discuss positive and purposeful approaches to meeting goals. This Performance Appraisal policy and procedure addresses how to maximize employee's overall job performance and professional development. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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The purpose of this Immunization of Health Care Workers policy is to provide principles and guidelines for the consistent assessment and immunization of Health Care Workers, as their occupations cause them to be at greater risk of exposure to certain infections or diseases. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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Ensuring service is delivered as expected to clients is paramount to success as a company. This Missed Visits policy and procedure provides guidance on how to handle if and when a client is not home or refusing service. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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Employees are required to maintain a safe working environment for themselves and their clients. This Job Description for Companion (Companion, HCA or PSW, LPN) outlines the scope of duties which is important for safe, quality care. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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Employees are required to maintain a safe working environment for themselves and their clients. This Job Description for Health Care Aide (HCA or PSW, LPN) outlines the scope of duties which is important for safe, quality care. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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Employees are required to maintain a safe working environment for themselves and their clients. This Job Description for the Scheduler outlines the scope of duties which is important for safe, quality care. Contains 1 editable job description. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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Employees are required to maintain a safe working environment for themselves and their clients. This Job Description for the Human Resources Manager outlines the scope of duties which is important for safe, quality care. Contains 1 editable job description. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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Employees are required to maintain a safe working environment for themselves and their clients. This Job Description for the Care Manager outlines the scope of duties which is important for safe, quality care. Contains 1 editable job description. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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Employees are required to maintain a safe working environment for themselves and their clients. This Job Description for the LPN (Licensed Practical Nurse) outlines the scope of duties which is important for safe, quality care. Contains 1 editable job description. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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A policy that establishes procedures to ensure that your home care agency has a workplace environment that promotes diversity and inclusion and is free of racist behaviour. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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A policy establishing that your home care agency recognizes that ethnicity and diversity has brought cultural, social and economic enrichment to the community. It also recognizes that members of diverse and racial groups often encounter barriers to their full participation in society, and that your home care agency is committed to racial equality and the elimination of systemic racism. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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Your home care agency recognizes the vital role mobile devices play in the transmission and use of information for health care delivery and business services. The purpose of this policy is to set out the guidelines on collection, use and disclosure of photographs, video and audio recordings at your home care agency. Contains 1 editable policy. Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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Hand washing is considered the single most important step in reducing infections. By following the simple guidelines of hand washing, employees will reduce the risk of health care-associated infections and their impact within their continuum of care. Contains 1 editable policy (4 pages). Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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Your Home Care agency is committed to protecting all employees and clients from infectious diseases through education and training on proper use of Universal Precautions. The use of Universal Precautions minimizes the risk of transmission of infections such as HIV or Hepatitis B from person supported to employee, from employee to a person supported, from one person supported to another, or from employee to employee. Contains 1 editable policy (4 pages). Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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The Medication Delivery policy ensures employees are educated on the importance of understanding the difference and responsibilities of both medication assistance and medication administration. Contains 1 editable policy (4 pages). Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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The Medication Standards policy and procedure ensures employees are educated on the importance of understanding the difference and responsibilities of both medication assistance and medication administration as well as their roles within their scope of practise. Contains 1 editable policy (3 pages). Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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The purpose of the Client Self Administration of Medications policy is to encourage the independent functioning of clients. The policy covers the eligibility of the client to self-administer medications as well as the subsequent procedure for self administration of medications. Contains 1 customizable policy (2 pages, MS-word file). Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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Some of the care activities performed by HCA's/PSW's may include assisting clients with activities defined in legislation as restricted, which may also pertain to the assistance of some medications. The Medication Assistance - Blister Packs policy and procedure ensures the safety of clients through best practice and documentation of medications. Contains 1 customizable policy (2 pages, MS-word file). Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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The Medication Assistance Training policy ensures employees complete the medication training program to the highest standard possible. Once training is completed to the satisfaction of the agency Care Manager, the employee is approved to assist with medications independently. Contains 1 customizable policy (4 pages, MS-word file). Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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Your home care agency ensures safety of clients by safely assisting and documenting medications through the guidance and teaching of trained employees. The Medication Errors policy and procedure covers the steps to be taken in the event a medication error occurs. Contains 1 customizable policy (2 pages, MS Word file). Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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A client has the right to exercise his/her rights. The Client Rights policy ensures the home care agency's obligation to protect and promote the exercise of client's rights. Contains 1 customizable policy (2 pages, MS Word file). Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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Each client has an equal right to dignity, respect, and to participate fully in their environment. The Dementia Client Rights policy and procedure seeks to enhance the quality of life and quality of care for each client while ensuring the home care agency's obligation to protect and promote the exercise of client's rights. Contains 1 customizable policy (2 pages, MS Word file). Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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The Safety Incident Client Reporting policy's purpose is to manage safety incident reporting and investigation. This policy helps to build a learning organization with a focus on continuous improvement for client care and safety. Contains 1 customizable policy (3 pages, MS Word file). Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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The Needle Stick Injury policy is intended to ensure all sharps/needles are risk assessed and where reasonably practicable replaced by a safety device in order to reduce the risk of exposure to blood borne viruses and transmission of these infections following needle stick or other exposures. Contains 1 customizable policy (4 pages, MS Word file). Downloadable upon purchase. Click here to view a sample policy. Click here to view The Home Care Academy's return policy.
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A common part of a home care client’s care plan is “light housekeeping”. What does light housekeeping mean and what does it include? This course includes information about how to do certain tasks, guidelines on which tasks to do first, what not to do’s, and the importance of disinfecting to prevent the spread of germs and infection.